Envision Security, Arizonas #1 Brinks Authorized Dealer!

Sales Inquiries: 844-769-7997
Service Inquiries: 844-611-0616

Jack
5 Stars
Posted on Trustpilot
Jul 30th, 2015
Carl explained everything in great detail, the different options and how the system responds and the entire network in general. Free install and equipment. Installation was a breeze and quick. The installer made sure I was familiar with the equipment and how to use it. Overall a great experience. The ability to use the system utilizing a smart phone or tablet is super handy. I would recommend them over all their competitors.
Gregory
4 Stars
Posted on Trustpilot
Jul 30th, 2015
The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.
David
5 Stars
Posted on Trustpilot
Jul 30th, 2015
I have nothing but good things to say about Envision. From the first point of contact each person I came in contact with was exceptional and understanding. I initially almost cancelled my install even though I was leaving town for two months. My concern was the five year commitment to the service. However, in consulting by with my sales rep I was reminded that the system can move with me anywhere in thcontinental US.

I am currently away from my home and confident that my things are safe. My service people are able to access my home when needed using their own programmed arming and disarming codes. The mobile app is awesome and super user friendly. Wow technology and a good company working to provide a great reliable service. Good job Envision!
Aida
5 Stars
Posted on Trustpilot
Jul 30th, 2015
Fast install and great customer service.
Jose
5 Stars
Posted on Trustpilot
Jul 30th, 2015
I recently had another security company which I was going to upgrade. Envision by far out did my former security company, I whas able to upgrade my system . I recommend envision to all my friends.
Jillian
5 Stars
Posted on Trustpilot
Jul 30th, 2015
After the birth of our daughter, my husband and I knew home security would be very important. Not only for the peace-of-mind it would give us while we are away from home but having the doors/windows alert us when they open helps keep an extra "eye" on where our daughter is in the house. The best feeling is knowing you're family is safe and sound.
Ronald W
5 Stars
Posted on Trustpilot
Jul 30th, 2015
After deciding to leave our previous provider we shopped around a bit and found Envision to be the best choice for us. Their equipment and service were comparable or even better than the competition, and their pricing is quite competitive. Their customer service is where they really show themselves to be a cut above the rest however. Everyone we dealt with (Alex & Isaiah - sales/Daniel - tech) was professional, timely, honest, and pleasant. Our system is wonderful, and we feel safer with the added abilities and safeguards our previous system lacked. Overall, they did a really great job. We seriously recommend speaking to Envision before signing the dotted line with anyone else. They will earn your business.
Joseph
5 Stars
Posted on Trustpilot
Jul 30th, 2015
My wife and I were so please, we replace our Cox Security system with Envision. We like the ability to issue individual codes and there is a human voice in case of an emergency. Having the ability add to the system was a key point as well. We are looking into adding a digital lock in the next 30 - 60 days.
Christina
5 Stars
Posted on Trustpilot
Jul 30th, 2015
Sales guys were great, and very knowledgeable, I appreciate the great customer service and support they gave. The installation service was also great. I believe that I made the right decision to switch companies, I very much disliked Guardian and their customer service. Thanks Envision
Yazmin
5 Stars
Posted on Trustpilot
Jul 30th, 2015
So far, I have been very pleased with the Envision experience. The process of getting signed up was extremely easy. And, the install was the very next day. From the sales associates to the installer, the people were extremely friendly and helpful. I love the ability to access the security system from my smartphone. And, I love that I can set different codes for different people and know immediately who is disarming the system. Thank you Envision for helping to make the switch from a much less personal security company so easy.
Desiree
5 Stars
Posted on Trustpilot
Jul 30th, 2015
After being heaitant on getting a security system, Isaiah, the sales representative for Envision, was very patient and answered all my questions. I felt very happy with my purchase and I felt I made the right decision selecting Envision as my security system. Every time I call in just to clear up how the system works, everyone has been so nice and a pleasure to work with. Thank you Isiah for being patient with me!
Norman
5 Stars
Posted on Trustpilot
Jul 30th, 2015
Salesman was top notch in explaining the company and its goals along with its history. Installation was done when it said it would be and with professionalism. Then salesman follow up to make sure everything was done as they said it would have been.
Daniel
4 Stars
Posted on Trustpilot
Jul 30th, 2015
I appreciate having the extra piece of mind having a security system in my home. The installation process was painless, the service agent was very professional and I've been quite satisfied with Envision's product so far.
Charles
5 Stars
Posted on Trustpilot
Jul 30th, 2015
We switced from ADT to Envision and so far, couldn't be happier. There sales people and installers were very friendly and personable. They did not have to install new equipment (outside of a new panel) as they were able to piggyback off the ADT stuff. Not only are we saving about $10 a month vs. ADT, but the system seems to work much better with quite a few additional perks(full access to all systems thru our phones) that our old ADT system did not provide. The only small issue is we can't always get the garage door to open using our phone. But that may be an internet connection issue and not a product issue.
Great product, great price, great customer service.
Stephanie
5 Stars
Posted on Trustpilot
Jul 17th, 2015
The sales manager Paul was great! He not only gave use a great deal but also when telling use about his security system was very thorough! Did not pressure use in any way and also was very nice and freindly to not only myself but out little puppies too!
Lorraine
5 Stars
Posted on Trustpilot
Jul 7th, 2015
Envision offers a better deal than ADT. Also, they explained the security package thoroughly and walked us through how to use the system.
Jose
4 Stars
Posted on Trustpilot
Jul 7th, 2015
We have had our new house alarm system for about 45 days now. The rep that came to "sell" us the system was very nice and knowledgable. They came out quickly to set our system up. The tech that came out was very polite did his job and explained to us how to use it. The system itself is very easy to use. I really like that you can arm and disarm from your cellphone or tablet. I also like that we can monitor and manage our thermostat from the app as well. This really comes in handy when we are out of town or simply forget before we leave for the day. The only negative thing I would say is that we have had issues with one of our window points. They have responded when we called to fix the issue but it took them three different visits to totally resolve it. We just got a letter in the mail from the Police department saying we have had too many false alarm responses and they have given us a $96 fine. We plan to call the company to ask them to take care of the fine, since the false alarms were due to faulty hardware. Honestly if they take care of this fine I would say they deserve the 5 stars!!!
S Kass
5 Stars
Posted on Trustpilot
Jul 1st, 2015
After 25+ years and 6 different homes, we said goodbye to ADT! We have had horror stories, been taken advantage of, became a #, received poor customer service...I need not go on! After recently moving to a rental property while waiting for our new home to be completed, we once again re-upt with ADT. Timing was poor as I had to travel internationally for business which left my family home in a new and temporary surroundings and feeling insecure. Well, we had problems with the newly installed ADT system! In my absence, my wife was treated with extreme disdain, accused of lying more than once, etc... I went to cancel and was told we had to pay 75% of the newly signed 3 year contract balance. Enter Evision! Our next door neighbor and new friend recommended Envision. I called, spoke with an Evision principal, set up an appointment, they showed up timely, explained everything, assisted in resolving our nightmare with ADT and left us feeling secure. System was installed today. We look forward to years of protection through their services along with their enjoying their professional business acumen!
S Kass
5 Stars
Posted on Trustpilot
Jul 1st, 2015
After 25+ years and 6 different homes, we said goodbye to ADT! We have had horror stories, been taken advantage of, became a #, received poor customer service...I need not go on! After recently moving to a rental property while waiting for our new home to be completed, we once again re-upt with ADT. Timing was poor as I had to travel internationally for business which left my family home in a new and temporary surroundings and feeling insecure. Well, we had problems with the newly installed ADT system! In my absence, my wife was treated with extreme disdain, accused of lying more than once, etc... I went to cancel and was told we had to pay 75% of the newly signed 3 year contract balance. Enter Evision! Our next door neighbor and new friend recommended Envision. I called, spoke with an Evision principal, set up an appointment, they showed up timely, explained everything, assisted in resolving our nightmare with ADT and left us feeling secure. System was installed today. We look forward to years of protection through their services along with their enjoying their professional business acumen!
Colton King
5 Stars
Posted on Trustpilot
Jun 23rd, 2015
We had moved to the city from a small friendly town almost a year ago. One of the first things that I wanted to get to protect my home and family was a security system. It unfortunately had to be put on hold because most companies charge you around $1,200 just for the equipment! About 4 months ago, two Envision salesmen knocked on my door saying that they could give my home a security system for only $45 a month and no cost of equipment or installation if I just put an "Envision" sign out in my front yard. I was beyond hesitant to believe them and asked every question possible to find what the "catch" was. Believe it or not, there was no catch! Everything was absolutely free, besides the monthly fixed rate. Installation was the next day and only took about 30 minutes or less. I have had no problems with this company thus far and would recommend them to anyone who is wanting/needing a home security system.
Juan Q
5 Stars
Posted on Trustpilot
Jun 23rd, 2015
It was a great experience. The agents tried to do all they could to get my whole house protected. Install was a breeze. The alarm and service is awesome.
William
5 Stars
Posted on Trustpilot
Jun 22nd, 2015
The salesperson met me in my yard doing yard work, I normally do not talk with door to door salesperson. We started to talk about the alarm system. I went in and verified the info the salesman shared with me and decided to sign up. Both of the salesmen were very professional. I am very pleased thus far with my decision to utilize the services of envision.
Useful
Shanelle
5 Stars
Posted on Trustpilot
Jun 17th, 2015
I recently switched to envision security. The overall service was excellent and I am very satisfied!
Kay
5 Stars
Posted on Trustpilot
Jun 16th, 2015
I had called another security company and was put on hold so long that i gave up. My second call was to Envision. The phone was answered by a live person who worked into my limited time schedule perfectly. Thanks!
Juan
5 Stars
Posted on Trustpilot
Jun 16th, 2015
I was very pleased with the knowledge that they had and they answered all our questions and were supper friendly. They were not pushy and very patient.
Brigitte
5 Stars
Posted on Trustpilot
Jun 16th, 2015
I honestly don't like door to door reps, BUT when Envisions rep came to our door I was hooked. I had a long day, was trying to get ready for a date night, the kids were all crazy, the dogs were barking at I swear nothing at all, and then the bell rang. I opened the door and instantly thought oh geez here we go. The thought lasted 5 seconds because by the 6th second the rep already had me hooked. He knew his product, he didn't stumble, he answered every question I had, he wasn't pushy, and he understood my need to talk over the information with my spouse before committing. He gave me his cell and he patiently waited for me to call him back to let him know my decision. He received his call three hours later with an affirmative YES to proceed. He came out the next morning, redid his pitch to my spouse and papers were signed immediately. The whole thing was fast and easy, the installation was done within 48 hours of us signing up, and the system is super easy to use. Our monthly payment is reasonable and well worth the service we received. I would recommend Envision to everyone :)
Jennifer
5 Stars
Posted on Trustpilot
Jun 15th, 2015
I had been thinking about adding home security when I moved into my new home and was pleased when an Envision Security salesman visited the day after I moved in. My parents recently had another company install their security so I was pleased to find out the pricing was comparable - however Envision's technician took only about an hour or two to install and explain the system whereas their tech from another company took about 5 hours! Within a week I accidentally set off the alarm for the first time and was thrilled when someone checked up on my through the monitor to make sure we were all ok. I have already slept better knowing we're more secure with Envision.
Taurus B
5 Stars
Posted on Trustpilot
Jun 15th, 2015
Great company. Not out just to get your money but make you feel protected. Customer service is awesome. Will recommend to everyone as a first choice home security services.
Susan C
5 Stars
Posted on Trustpilot
Jun 14th, 2015
Hello and responding to the request for review. It is nice to have the audio function on the front panel to communicate with the staff when an alert does occur, the garage door alert and the broken glass monitor. The only concerns have been that the FOB does not work even when standing at the front door and aiming at the panel and will not turn off the alarm function and the garage/laundry room door panel to enter the code to turn off the alarm does not work and was told by the tech who came out to service this problem that I would have to forcefully enter the code to have this register and still does not disengage the alarm. I have had a alarm laundry room panel when entering from the garage for years with another company and did not have to do this so obviously this panel is not working correctly. Basically just got tired of calling for service and to be told that this is the way it is. When I enter from the garage/laundry room area I have to rush to the front of the house to enter the code and this is an inconvenience considering I paid to have the panel installed in the laundry room to disarm the alarm when I enter from the garage. My other alternative is to park in the driveway and enter through the front door to disarm the alarm and then go back outside to open the garage and park my car. If I had known this would be the case I would not have switched from my other alarm company to your company as all of their equipment worked and when service was provided they fixed the problem. Thank you for your attention to this matter.
Jeffrey C
5 Stars
Posted on Trustpilot
Jun 6th, 2015
envision came to my home and showed me how my old adt system could be converted into a viable working home defense. the salesman was professional and friendly. he showed me for the same cost i could have the same protection plus much more. the installer came the very next day, he too was professional and courteous. he explained all the details and made sure we knew how to operate system before he left. the whole experience was satisfying to a customer.
William S
5 Stars
Posted on Trustpilot
Jun 6th, 2015
There were some problems when I first became a customer. We previously had an older sysem and a technician made tow trips out before the old system was taken completely out. We are very satisified with the product and service. I will recommend it to anyone who would be interested.
Arnulfo E
5 Stars
Posted on Trustpilot
Jun 6th, 2015
Very satisfied with up to date equipment that you don't need a manual to understand. It is very user friendly. Envision worked with us to make sure we had enough sensors in all of the places that we wanted to protect, when we first signed up.

Also they are quick to respond once the alarm goes off -- something I accidentally found out for myself when I didn't put the password in on time. Right after that, I heard a voice on the intercom asking was everything ok. I have no complaints, I never feel apprehensive setting the alarm once I leave the house or when I go to sleep.
Cosa N
5 Stars
Posted on Trustpilot
Jun 3rd, 2015
My husband and I had a great experience with envision security. Signing up was easy, installation was quick, it was an overall excellent experience.
Maurice S
5 Stars
Posted on Trustpilot
Jun 3rd, 2015
I'm very pleased with my switch to Envision.
My home was being monitored by ADT and I was far from pleased with the service of my monitoring that was provided to me by ADT!
AlfonsoNava
5 Stars
Posted on Trustpilot
Jun 2nd, 2015
From the knock on the door, till the minute I signed my contract I had never experienced this kind of customer service before. My salesman was professional, courteous and very detailed with every question I had. The price was very competitive and the salesman even went above and beyond to explain the differences in all the security equipment they provide. The installment started the next day and it took appx 2 hrs. The installer was very professional knowledgable in his line of work. He even took the time to explain the functions on the alarm panel and gave us several ideas to help us understand the control panel for further changes. Till this day i feel 100% safe and secure in my home!
Jacob H
5 Stars
Posted on Trustpilot
Jun 2nd, 2015
Extremely knowledgeable and friendly staff. They take the time to answer every question big or small. If you just give them a chance to come in your home and explain to you everything they offer I'm sure you'll be pleased!
Margaret A
5 Stars
Posted on Trustpilot
May 30th, 2015
The installer was very tedious and considerate. Remarkable young man made the install with no issues and was very kind.
Myra P
5 Stars
Posted on Trustpilot
May 28th, 2015
The installation was fast and the installer was very pleasant to have in my home. He was very knowledgeable and my husband and I appreciated that. Overall we are satisfied customers
Greg W
5 Stars
Posted on Trustpilot
May 27th, 2015
The install was completed in a timely matter and the representitve was very helpful with setting up devices for monitoring system.
Rodney B
5 Stars
Posted on Trustpilot
May 27th, 2015
Pleased with all aspects of our dealings with this fine company. Would recommend to my mom.
Susan C
5 Stars
Posted on Trustpilot
May 27th, 2015
I was naive to think we would not need a security system in a new community. After our new home was broken in to, we called Envision because several neighbors had the signs in their yards. They came out on Saturday and installed on Monday. Nick was great and so was Ernie! Now my family and I feel safe again!
Trevino E
4 Stars
Posted on Trustpilot
May 27th, 2015
There was a bit of a push from the sales person. Understandable but a bit aggressive. A person who may not be able to sift through this to get to the meat and potatoes of what Envision is offering may not get there with this kind of sales pitch. Installer was strong. Helpful, positive, and efficient. System seems fairly easy to use and very tech focused. Monthly monitoring seems a bit high. A bit concerned about that for sure.
The salesman, Francisco, was g
5 Stars
Posted on Trustpilot
May 27th, 2015
Pleased with all aspects of our dealings with this fine company. Would recommend to my mom.
Stephanie P
4 Stars
Posted on Trustpilot
May 26th, 2015
We did have a few problems upon our initial installation. We noticed that many of our windows and doors were tied together and we had to bypass lower level windows in order to set the alarm with upper floor windows open. We called and Envision sent our technician out the next day to solve our issues.

Our technician is very friendly and helpful and is willing to answer any questions or help us with concerns about our system at any time.

We did have to sign a 5 year agreement (a little lengthy perhaps), however if you plan to use an alarm to protect your family you most likely will continue to due so over this period of time.

The system is very user friendly and can allow us to schedule the cleaning crew or friends to access our home during certain times of day or on a one time basis, by giving them their own security code that can only be active during a specified given time.

The mobile access to the garage opener and alarming and disarming the system has come in handy many times already. It is convenient if you go to bed and forget to arm the system; you can hop on your cell phone and with the click of a button arm your alarm. You can even turn the system off before you come in the door, so that you do not feel the hurried stress of getting to the box to disarm the system in time.

Envision has helped us feel secure in other ways too. We can now tell if our children are going in and out of doors with the voice activated chimes stating if the front, garage, or back door are being opened.

We recommend and trust Envision to help us solve any issues we have and know they will provide us with a peace of mind in securing our home and family.
David S
5 Stars
Posted on Trustpilot
May 26th, 2015
Great company from sales people to installers. Very happy with our service and equipment that was installed. I will recommend them to all of my friends and family
Nery A
5 Stars
Posted on Trustpilot
May 26th, 2015
Chinito like he calls himself was the best!, so kind and helpful, he met me at my house afterhours and gave me a great deal, when the technician arrive he was very quick and took care of all my questions.
Rich N
5 Stars
Posted on Trustpilot
May 26th, 2015
The salesman, Francisco, was great and knew what he was talking about. I had no intention of switching from my previous home security company, but Francisco and his manager, Shota, showed me what Envision offered. With how much i was paying, they showed me what additional security equipment i would get on top of what I currently got. Installation went smooth and the Tech was very perfessional as well. Long story short, I am satisfied with the equipment and how Francisco and Shota represented Envision! I would definitely recommend this company based off of my experience alone.
Cipriano P
5 Stars
Posted on Trustpilot
May 22nd, 2015
So far I cannot complain I am very satisfied with the alarm service and the customer support that this company gives me. I love the fact that envision waves the bill if police come to my house over a false alarm also the way a have access to my alarm via my mobile device. The one thing I don't like is the 72 month contract that I had to sign to get the service I think that if that is changed envision security is still going to have a lot of loyal customers. Also I was promised a panel update when the new system came in so far I have not been contacted by anyone yet other than that I'm a happy costumer.
Simpson T
5 Stars
Posted on Trustpilot
May 15th, 2015
We're very pleased with our new security system. The last thing we thought we would be doing when we answered the door is changing alarm systems. We're usually very skeptical about people coming to our door but there was something different about these guys. Mike and Marty explained their company and their security system. Envision offered much more to us than we were getting with "the other guys" for about the same price. We love being able to control the system from our cell phones and since we all have our own codes, we can see who's logging in and at what times. Shane, the
installer, was also very professional and didn't waste anytime getting our system up and running. So far we are really loving our new security system. Thank you Envision!
Sheri U
5 Stars
Posted on Trustpilot
May 14th, 2015
It all started with a knock at the door... The Envison rep that spoke to me was very prepared to handle the typical resistant they get when approaching people at their home. I too was someone not being very open at first. However after hitting on some key point, the buy out of my existing contract, paying the same or less for more features, I did want to know more.

Envison made it easy to make this change, they were out the very next day installing and now I am loving being automated to my cell phone with a home security app.

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Envision Security Reviews
5 Stars
4.87 out of 5 stars based on 312 customer reviews.

Review Central